One global mobile number for travel in 195+ countries
- Incoming calls 109+ countries - for free!
- Incoming SMS is free, sending for 0.05Є in 195+ countries
- Mobile Internet access at ultra-low tariffs from 0.01Є in 136 countries
Cooltel works in 195+ countries
Europe Global
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Cooltel advantages
One global number +372
Be in touch in 195+ countries
Global cost savings
No contract, obligations and hidden fees
All SIM formats and simple connection
Standard SIM, micro SIM and nano SIM. Setting up your device does not take more than a minute!
It works just like your regular operator sim
Calls
SMS-messages
Mobile internet access
Call forwarding
Second line
Conference Call
Anonymous number
Gold number
Convenient management of cards and funds
Buy cards, top-up and monitor usage history online on any device
Frequently asked questions
You can top-up the TEZ Telecom balance using Visa and MasterCard payment cards online, please choose SHOP in mane menu, and in cash in our partners' terminals: select the TEZ Telecom logo and follow the instructions.
To find out your Cooltel number you need: • Dial on the telephone keypad *146*98010*# • Press the 'Call' Within a few seconds you will receive an SMS message with your Cooltel number.
To check the SIM-card balance you should login to user area or on the phone follow: • Dial on the telephone keypad 099 or *146*99# • Press the 'Call' Within a few seconds on the mobile phone screen a message with information on the current balance of your SIM-card will appear.
Please set on your device the access point (APN): send.ee Username: (leave blank) Password: (leave blank)
To make calls to Cooltel from other operators’ numbers you should: • Dial the symbol «+» or «00» (international format) • Enter the prefix 372 and the phone number and press 'Call' (example: +3725ХХХХХХХ or 003725ХХХХХХХ) IMPORTANT! Calls to the Cooltel numbers are charged as an outgoing call to Estonia (prefix 372).
If you want to divert the incoming calls to the Cooltel, to any other number, then use call diversion service. Call forwarding is free to the phone numbers of states with no extra rates are acting. To enable forwarding, dial on Cooltel phone code *146*081*00# and press 'Call' To turn off call forwarding, dial on the Cooltel phone code *146*080# and press 'Call' button.
Cooltel balance does not expire, provided that the balance is topped-up once every 180 days. Cooltel SIM-card is void without the possibility to restore the number, if 12 months passed since the last replenishment.
Replacing a faulty Cooltel card is free of charge. In the case of loss of Cooltel card it can be restored through any regional partner of TEZ Telecom or application for restoration online. In the latter case, the new card will be delivered to you by courier or by mail. IMPORTANT: This service is paid. On the cost, check with your regional partner or with the support service of TEZ Telecom.
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