What if my SIM card isn’t working?
ONLY Internet SIM card can’t find the network:
- Reboot your phone for 5 minutes
- Remove and re-insert the SIM card
- Disable automatic network selection and choose manually
- Disable mobile data roaming
- To rule out any problems with SIM card settings, test it with another device
- There should be at least 1€ on the card’s balance
The mobile device doesn’t detect ONLY Internet SIM card
- Remove and re-insert the SIM card
- To rule out any problems with SIM card settings, test it with another device
- Contact the support
If your Android device can’t connect to the network – add an APN in the settings, save and make sure they’re active.
