What if my SIM card isn’t working?

ONLY Internet SIM card can’t find the network:

• Reboot your phone for 5 minutes
• Remove and re-insert the SIM card
• Disable automatic network selection and choose manually
• Disable mobile data roaming
• To rule out any problems with SIM card settings, test it with another device
• There should be at least 1€ on the card’s balance

The mobile device doesn’t detect ONLY Internet SIM card

• Remove and re-insert the SIM card
• To rule out any problems with SIM card settings, test it with another device
• Contact the support

If your Android device can’t connect to the network – add an APN in the settings, save and make sure they’re active.